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Privacy Policy

1. Our Approach

This Privacy Policy explains how STEAM SPARK COLLECTIVE LTD (“we”, “us”, “our”) processes the personal data of our website visitors, course participants, and customers around the world.
It covers what data we collect, why we collect it, how we use it, and your rights under data protection law.

We are committed to protecting your privacy and handling your information lawfully, transparently, and securely, in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

2. Who We Are

  • Business name: STEAM SPARK COLLECTIVE LTD

  • Company number: 16545211

  • Registered office: 6 Redcliffe Mews, London, SW10 9JU, United Kingdom

  • Data controller: STEAM SPARK COLLECTIVE LTD

  • Contact email: hello@steam-spark.com

If you have any questions about this policy or how we use your data, please contact us at the email above.

3. Data We Collect About You

3.1 Personal data we may collect includes:

  • Name

  • Email address

  • Postal/billing address

  • Telephone number

  • Payment details (processed securely via Wix Payments)

  • Booking history, course participation records, and feedback

  • Technical data (e.g., IP address, browser type, device information, usage data via cookies/analytics)

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3.2 We do not collect:

  • Special category data (race, religion, health, political opinions, etc.)

  • Criminal conviction data

4. How We Collect Your Data

We collect data when you:

  • Book a course or complete a purchase

  • Sign up for our newsletter or marketing updates

  • Fill out a contact or enquiry form

  • Participate in live online sessions

  • Interact with our website (including through cookies and analytics)

5. Why We Collect & Use Your Data

We process your personal data to:

  • Deliver our courses and services

  • Process payments and issue confirmations

  • Communicate with you (e.g., course details, changes, support)

  • Send marketing emails (only if you have opted in — you can unsubscribe anytime)

  • Improve our website and services via analytics

  • Comply with legal and tax obligations

6. Who We Share Your Data With

We only share data with trusted third parties necessary for service delivery, including:

  • Wix.com Ltd (website hosting, bookings, analytics, payment processing)

  • Wix Payments (secure transactions)

  • Online meeting platforms (such as Zoom or equivalent) for live course access

  • Email marketing platforms 
    We never sell your data.

7. Data Storage & Security

  • Data is stored securely on servers with encrypted connections (SSL)

  • Access is restricted to authorised personnel only

  • Payment processing is fully PCI DSS compliant (via Wix Payments)

8. Data Retention

  • We keep financial and booking records for up to 6 years to meet legal and tax requirements.

  • Other personal data is deleted or anonymised when no longer needed for the purposes it was collected.

9. International Transfers

Your data may be processed outside the UK (e.g., by Wix servers). Where this happens, we ensure it is protected to UK GDPR standards through adequate safeguards such as standard contractual clauses.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent for marketing at any time

  • Complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please email hello@steam-spark.com.

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